Shipping policy

### ✈️ Shipping & Delivery Policy

At SEHZA, we strive to deliver your favorite outfits in the fastest and most secure way possible. Please review our shipping guidelines below:

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#### 📦 Delivery Timeline
* **Ready to Wear / Pret:** Dispatched within 24 to 48 hours. Delivery takes 3 to 5 working days across Pakistan.
* **Custom & Bespoke Orders:** Since customized dresses are crafted with premium hand-stitching on order, they require 7 to 14 working days for preparation and dispatch.

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#### 💰 Shipping Charges
* **Within Pakistan:** We offer FREE SHIPPING across Pakistan on all orders above Rs. 5,000. For orders below Rs. 5,000, a standard delivery fee of Rs. 250 applies.
* **International Shipping:** We ship worldwide! International shipping rates are calculated at checkout based on the destination and parcel weight. (Customs duties, if any, will be paid by the customer).

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#### 🔍 Order Tracking
[cite_start]As soon as your order is dispatched, you will receive a tracking link via SMS and Email[cite: 14, 15]. You can use this link to track your shipment live.

#### ⚠️ Damaged or Delayed Parcels
If your parcel is delayed due to weather or unforeseen circumstances, our support team will keep you updated. Please do not accept the parcel if the courier packaging is torn or opened at the time of delivery.

For further assistance, feel free to contact us at [sehzaofficial01@gmail.com] or WhatsApp at [+92 3076008586].